Customer insights are scattered, so getting the full picture requires effort
Intuifi is a product intelligence platform
for founders of growing B2B SaaS companies.
It takes messy qualitative data - sales calls, support tickets, and user interviews - and turns it into a clear, evidence-backed briefing so you always know what customers need.
Customer insights are scattered, so getting the full picture requires effort
Internal politics shape what reaches you, leaving you with a distorted picture
Using AI saves you time, but without the evidence it is hard to trust the output
Get a unified view of customer notes, pulled from all the tools your teams use
See what emerges across every team, including patterns trapped in silos
Each finding links back to the source, so you can verify what you need to
We handle everything once your team sends the data.
The person behind this
I am Chris Burgess, a product leader with 15 years of experience across startups, scale-ups, and a Fortune 100 company. I built Intuifi because I kept seeing how hard it was to connect customer feedback to real strategic decisions. Insights were scattered, summaries lost context, and teams were left debating what customers actually needed. Too often, decisions were made on assumptions instead. I wanted to fix that.
This is an MVP and the decision to keep it manual is deliberate. I am looking to build trust, and the way I am approaching that is to reduce any concerns you might have about your data, by enabling you to edit or sanitise anything you want to upload before it reaches Intuifi. Automation is coming, but only once I am confident you are getting the insight you need.
Here is where Intuifi is heading:
Now
Upload your data, get back a structured report with themes, priorities and evidence.
Next
Connect directly to the tools your team already uses.
Track how customer themes change across reports over time.
Alert your team when new trends emerge.
Later
Ask follow-up questions and let Intuifi investigate for you.
See how market needs align with your business goals.
Explore how market headwinds could reshape your priorities.