Works with Claude

Make sure you're building the right things.

Intuifi turns your support tickets, sales notes and product backlog into one view Leadership and Engineering both work from: what's happening, and why it matters.

Try Intuifi free

Works with Claude

Your AI assistant reads what your team has already written and shows you what keeps coming up, how often, and where the evidence is. No exports, and nothing leaves your account.

Step 1

Copy the prompt

Loading the prompt…

Step 2

Paste it into Claude

Open Claude

Runs inside your own Claude account, using only what you've connected. Nothing is sent to Intuifi.

Who it's for

What changes day to day

1 of 4
Where you are now

Priorities shift with whoever asks loudest.

Ranked by who asked
Backlog
ENG-318
Custom export format
Urgent, from Sales
ENG-296
Bulk user import
ENG-274
Dark mode for dashboards
ENG-231
Onboarding delays across new accounts
What changes

Priorities ranked by how often customers raise them.

Ranked by how often it comes up
Intuifi snapshot
THEMES AT A GLANCE
1Onboarding delays across new accounts
46 items21%
2New customers stuck importing their data
31 items14%
3Custom export format
2 items1%Raised by Sales
Where you are now

Tickets arrive without the why.

No customer context
Ticket
ENG-412To do
Fix CSV import dropping columnsSome imports drop columns. Needs looking into.
JMJ. MurphyMedium priority
What changes

See the customer problem behind the work, in their words.

The why, in their words
Intuifi snapshot
THEME
New customers stuck importing their data
31 items14% of everything read
"Half my columns disappeared after the upload."Support ticket · a customer
SOURCEOpens the original ticket
Where you are now

You ship it. Nobody connects it to results.

Sprint update
ENGINEERINGImpact unknown
Sprint 14 update
Rebuilt the CSV import
Cut webhook retry latency
Refactored auth token refresh
Coming soon

See which problems shrink after you ship.

Evidence down, 14 to 3
Intuifi snapshot
WHAT'S CHANGING · SINCE LAST SNAPSHOT
New customers stuck importing their data
LAST SNAPSHOT14
THIS SNAPSHOT3
items on this theme
SHIPPEDRebuilt the CSV import
Six weeks of work. Done in five minutes.
"When I first joined the company, I needed to go through the entire backlog of over 400 tickets to decide what mattered and what didn't. The themes Intuifi found matched very closely with my own analysis, work that had taken almost six weeks was done in five minutes."
KP Katy ParkhillHead of Engineering, Kobai
Where you are now

Sales, product and support
each tell you a different story.

3 different answers
Sales We're losing deals on price.
Product Customers want more integrations.
Support Onboarding takes far too long.
3 different answers
Sales We're losing deals on price.
Product Customers want more integrations.
Support Onboarding takes far too long.
What changes

See what customers actually
keep raising, and how often.

Onboarding delays across new accounts
46 items High impact
EVIDENCE FROMSalesSupportProduct
One shared view
Onboarding delays across new accounts
46 items High impact
EVIDENCE FROMSalesSupportProduct
One shared view
Where you are now

Board updates run on gut feel.

No evidence
Board update
DRAFTDue Friday
Customers love the new onboarding
Churn is mostly about price
Enterprise accounts want SSO
What changes

Walk in with the evidence behind every claim.

Evidence behind every claim
Intuifi snapshot
HEADLINE
Onboarding is where new customers struggle most
Raised in 46 items across support, sales and product, more than any other theme.
1Onboarding delays across new accounts
46 items
2Pricing questions at renewal
17 items
SOURCESEvery claim links to the original item
Business insights, with all the detail needed.
"Intuifi gives me the summary first, then lets me drill into the detail behind it. I can understand what it's surfacing quickly and still go as deep as I need to check that it is supported by the evidence."
LT Lee TedstoneCEO, Kobai
Where you are now

The same problems come up in every retro.

Nobody is counting
Retro notes
SPRINT 12
Handover from sales was unclear
SPRINT 13
Client sign-off took two weeks
SPRINT 14
Handover from sales unclear again
Again
What changes

See what keeps going wrong across projects, counted.

Counted, not guessed
Intuifi snapshot
THEMES ACROSS PROJECTS
1Unclear handover from sales
9 itemssince March
2Late client sign-off
7 itemssince May
3Scope changes after kick-off
5 itemssince June
Where you are now

Status reports say what happened, not what keeps happening.

No pattern
Status report
WEEK 42On track
Milestone 3 delivered
Two change requests raised
Client feedback positive
What changes

A write-up for leadership, with every claim linked.

Every claim linked
Intuifi snapshot
LEADERSHIP WRITE-UP
What keeps slowing delivery
1Unclear handover from sales
9 items
2Late client sign-off
7 items
3Scope changes after kick-off
5 items
Where you are now

The hard questions
still end up with you.

3 waiting on you
RLCan you make the call on pricing?
PLNeed you to settle the roadmap debate.
CSWhich accounts do we prioritise?
3 waiting on you
RLCan you make the call on pricing?
PLNeed you to settle the roadmap.
CSWhich accounts do we prioritise?
What changes

Your team brings you
evidence, not opinions.

Intuifi snapshot
What's happening?
Why it matters
Biggest risk
0 waiting on you
Intuifi snapshot
What's happening?
Why it matters
Biggest risk
0 waiting on you
Where you are now

Every report is a one-off.

One-off
Last snapshot
MARCHSnapshot
Onboarding delays: 31 items
Import failures: 14 items
Pricing questions: 6 items
Has anything changed since?
Coming soon

See what's changing from one report to the next.

What's changed
Intuifi snapshot
WHAT'S CHANGING · SINCE MARCH
Onboarding delays
31 → 46Growing
Import failures
14 → 3Shrinking
Pricing questions at renewal
New
Where you are now

Priorities shift with whoever asks loudest.

Ranked by who asked
Backlog
ENG-318
Custom export format
Urgent, from Sales
ENG-296
Bulk user import
ENG-274
Dark mode for dashboards
ENG-231
Onboarding delays across new accounts
Where you are now

Tickets arrive without the why.

No customer context
Ticket
ENG-412To do
Fix CSV import dropping columnsSome imports drop columns. Needs looking into.
JMJ. MurphyMedium priority
Where you are now

You ship it. Nobody connects it to results.

Sprint update
ENGINEERINGImpact unknown
Sprint 14 update
Rebuilt the CSV import
Cut webhook retry latency
Refactored auth token refresh
Six weeks of work. Done in five minutes.
Where you are now

Sales, product and support
each tell you a different story.

3 different answers
Sales We're losing deals on price.
Product Customers want more integrations.
Support Onboarding takes far too long.
Where you are now

Board updates run on gut feel.

No evidence
Board update
DRAFTDue Friday
Customers love the new onboarding
Churn is mostly about price
Enterprise accounts want SSO
Business insights, with all the detail needed.
Where you are now

The same problems come up in every retro.

Nobody is counting
Retro notes
SPRINT 12
Handover from sales was unclear
SPRINT 13
Client sign-off took two weeks
SPRINT 14
Handover from sales unclear again
Again
Where you are now

Status reports say what happened, not what keeps happening.

No pattern
Status report
WEEK 42On track
Milestone 3 delivered
Two change requests raised
Client feedback positive
Where you are now

The hard questions
still end up with you.

3 waiting on you
RLCan you make the call on pricing?
PLNeed you to settle the roadmap debate.
CSWhich accounts do we prioritise?
Where you are now

Every report is a one-off.

One-off
Last snapshot
MARCHSnapshot
Onboarding delays: 31 items
Import failures: 14 items
Pricing questions: 6 items
Has anything changed since?
What changes

Priorities ranked by how often customers raise them.

Ranked by how often it comes up
Intuifi snapshot
THEMES AT A GLANCE
1Onboarding delays across new accounts
46 items21%
2New customers stuck importing their data
31 items14%
3Custom export format
2 items1%Raised by Sales
What changes

See the customer problem behind the work, in their words.

The why, in their words
Intuifi snapshot
THEME
New customers stuck importing their data
31 items14% of everything read
"Half my columns disappeared after the upload."Support ticket · a customer
SOURCEOpens the original ticket
Coming soon

See which problems shrink after you ship.

Evidence down, 14 to 3
Intuifi snapshot
WHAT'S CHANGING · SINCE LAST SNAPSHOT
New customers stuck importing their data
LAST SNAPSHOT14
THIS SNAPSHOT3
items on this theme
SHIPPEDRebuilt the CSV import
"When I first joined the company, I needed to go through the entire backlog of over 400 tickets to decide what mattered and what didn't. The themes Intuifi found matched very closely with my own analysis, work that had taken almost six weeks was done in five minutes."
KP Katy ParkhillHead of Engineering, Kobai
What changes

See what customers actually
keep raising, and how often.

Onboarding delays across new accounts
46 items High impact
EVIDENCE FROMSalesSupportProduct
One shared view
What changes

Walk in with the evidence behind every claim.

Evidence behind every claim
Intuifi snapshot
HEADLINE
Onboarding is where new customers struggle most
Raised in 46 items across support, sales and product, more than any other theme.
1Onboarding delays across new accounts
46 items
2Pricing questions at renewal
17 items
SOURCESEvery claim links to the original item
"Intuifi gives me the summary first, then lets me drill into the detail behind it. I can understand what it's surfacing quickly and still go as deep as I need to check that it is supported by the evidence."
LT Lee TedstoneCEO, Kobai
What changes

See what keeps going wrong across projects, counted.

Counted, not guessed
Intuifi snapshot
THEMES ACROSS PROJECTS
1Unclear handover from sales
9 itemssince March
2Late client sign-off
7 itemssince May
3Scope changes after kick-off
5 itemssince June
What changes

A write-up for leadership, with every claim linked.

Every claim linked
Intuifi snapshot
LEADERSHIP WRITE-UP
What keeps slowing delivery
1Unclear handover from sales
9 items
2Late client sign-off
7 items
3Scope changes after kick-off
5 items
What changes

Your team brings you
evidence, not opinions.

Intuifi snapshot
What's happening?
Why it matters
Biggest risk
0 waiting on you
Coming soon

See what's changing from one report to the next.

What's changed
Intuifi snapshot
WHAT'S CHANGING · SINCE MARCH
Onboarding delays
31 → 46Growing
Import failures
14 → 3Shrinking
Pricing questions at renewal
New

See what's changing, not just what's there

ExampleSince last snapshot

Onboarding delaysGrowing
Import failuresFading
Pricing at renewalNew
Available nowComing soon
What you getFree snapshotBuilt-in memory
How it runsYou paste it in and hit goRuns automatically in the background, with customisable alerts
Your dataStays in your accountIntuifi keeps only theme names and counts
Which assistant do you use?

How it works

How it connects

01

Use your assistant

Intuifi runs inside the AI assistant you already use. No new app, no new login.

How it happens

02

Built from your team's own work

Intuifi reads the tools connected to your assistant. Your data stays in your own account and nothing is sent to Intuifi.

What you get

03

Everyone sees the same picture

What keeps coming up, how often, and the evidence behind it.

01

How it connects

Use your assistant

Intuifi runs inside the AI assistant you already use. No new app, no new login.

02

How it happens

Built from your team's own work

Intuifi reads the tools connected to your assistant. Your data stays in your own account and nothing is sent to Intuifi.

03

What you get

Everyone sees the same picture

What keeps coming up, how often, and the evidence behind it.

*Examples. Intuifi works with whatever your AI assistant can reach, or files you attach.

Chris Burgess, founder of Intuifi

The person behind this

Chris Burgess

I'm a product leader with 15 years of experience across startups, scale-ups and a Fortune 100 company. I built Intuifi because, as each business grew, it was my job to pull together the context and evidence Engineering needed, and then turn it into something Leadership could use too. I felt the pain of chasing teams and customers for feedback, then capturing and sharing it, knowing that a lack of real evidence led to decisions without a shared understanding of why. I'm fixing that.

Frequently asked questions

No questions found. Try a different search term.
What results can I expect?

A snapshot of what keeps coming up in your team's own material. It starts with what was read and a short headline, then a table of themes ranked by how often each one appears, with its share and when it was first and last seen.

Under each theme are two or three real examples, with names replaced by roles, each linked to the original item so you can check it. From there you can ask for a leadership write-up, the full evidence file, or everything behind any one theme.

How much data do I need?

A few months of support tickets, or a CRM export covering your active accounts, is usually enough to see real patterns. You don't need your whole history from every system. More sources and more time just make the picture fuller.

What does this cost?

The prompt is free. It runs inside the AI assistant you already use, so there is nothing to sign up for and nothing extra to pay.

The next version, with memory, will be a paid product. Pricing isn't set yet. If you register interest, you'll hear about it before anything changes.

What's coming next?

Today Intuifi gives you a snapshot: a clear picture of what keeps coming up right now. The next step is memory, so you can see what is new, growing or fading from one snapshot to the next.

Now

Free snapshot prompt

Paste it into Claude and get a snapshot of what keeps coming up, with the evidence behind it.

Next

More assistants

Versions for ChatGPT and Microsoft 365 Copilot, once they pass testing.

Built-in memory

See what is new, growing and fading since your last snapshot.

Runs in the background

Updates on a schedule, with alerts you choose when something changes.

How is my data handled?

The prompt runs entirely inside your own AI assistant account. It reads only the tools you have connected and any files you attach, and nothing is sent to Intuifi or to me. Your data is handled under the same terms as everything else in that account.

Before showing any excerpt, the prompt removes email addresses and phone numbers and replaces names of people and organisations with their role or type, so the snapshot is safer to share.

When the memory version arrives, your raw data will still stay in your account. Intuifi will keep only theme names and counts.

How accurate is the output?

That depends on the quality of the data you upload. Intuifi analyses what is there and surfaces the patterns it finds across it. It will not always get every theme right, and some findings may reflect noise rather than signal. That is why every finding links back to the source data, so you can check what looks right, discard what does not, and act with confidence on what remains. The analysis is a starting point, not a verdict.

Why not just get my team to build this?

You could, and the prompt is a fair place to start, since you can read every line of it. Getting a first answer is easy. Getting a reliable one every time is the hard part: counts that are calculated rather than estimated, every claim linked to its source, names kept out, and all of it holding up as your tools and data change.

That takes ongoing tuning, and it will rarely be the priority for a team building your core product. Intuifi does that work so your team doesn't have to.

Won't this become obsolete as AI improves?

Better AI makes Intuifi better, not unnecessary. It runs inside the assistant you already use, so every time that assistant improves, so does your snapshot.

What Intuifi adds is the method around it: what to read, how to count, how to keep evidence linked and names out, and next, a memory of how things change over time. A smarter assistant doesn't keep that record for you on its own.